Shipping and costs
Terms of payment
Method of returning the goods
In the event that the object arrives at the destination with damaged packaging, sign the courier’s bill with specific reservation (write on the bulletin what is broken) and retain a copy of the reserve for possible replacements (without we will not hold responsible and we will not be able to replace the object).
With reference to the Legislative Decree in force 21/2014, the customer has the right to withdraw within and not later than 14 days after the delivery and will be reimbursed in case of damages caused by third parties of the total amount in the same period of time.
For further information contact our technical office at +39 (0) 382 968152 or via email at firstname.lastname@example.org.
In case of return, the return costs are to be paid by the buyer. The address to which the returned goods must be sent is: Strada Vicinale della Pieve 10 – 27010 Copiano (PV) registered to Simba Srl.